DMCA & Copyright Policy
1. Our Position On Copyright
[LEGAL ENTITY NAME], operating as Hulux TV, respects the intellectual property rights of others and expects our users to do the same. We respond to properly submitted notices of alleged copyright infringement, and we act on them.
We take this seriously. If you are a rights holder and believe material accessible through our service infringes your copyright, contact us directly using the process below — we will review your notice promptly and act where appropriate.
2. Designated Agent For Copyright Notices
Send all copyright notices to our designated agent:
Designated Copyright Agent
Name/Title: [AGENT NAME OR "Copyright Agent"]
Company: [LEGAL ENTITY NAME]
Email: [COPYRIGHT EMAIL]
Postal address: [FULL BUSINESS ADDRESS]
★ Set up a dedicated address such as [email protected] or [email protected] rather than using your general support inbox. Notices sent here need to be seen and actioned quickly — and being reachable is the entire point of this page.
3. Submitting A Notice Of Alleged Infringement
To be effective, your notice should include all of the following, in writing:
- A physical or electronic signature of the copyright owner, or a person authorised to act on their behalf
- Identification of the copyrighted work claimed to have been infringed (or, for multiple works, a representative list)
- Identification of the material claimed to be infringing, with enough detail for us to locate it — for example, the specific channel name or content title as it appears in our service
- Your contact information — name, address, telephone number and email address
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law
- A statement that the information in the notice is accurate, and — under penalty of perjury — that you are authorised to act on behalf of the copyright owner
Incomplete notices may delay our response. Please send notices in English or French.
4. What We Do When We Receive A Notice
On receipt of a valid notice, we will:
- Acknowledge receipt to the sender, normally within [2] business days
- Review the notice and investigate the material identified
- Remove or disable access to the identified material where the notice is valid and the claim is substantiated
- Notify the affected party where applicable, and keep a record of the notice and our action
Note on Canada: Canada operates a notice-and-notice regime under the Copyright Act rather than the US notice-and-takedown model. Where the Canadian regime applies, our obligations and process may differ from those described for the DMCA. This is one specific reason to have this page reviewed by a professional familiar with both jurisdictions.
5. Counter-Notice
If material was removed and you believe this was a mistake or misidentification, you may submit a counter-notice to our designated agent containing:
- Your physical or electronic signature
- Identification of the material removed and where it appeared before removal
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification
- Your name, address and telephone number, and a statement consenting to the jurisdiction of the appropriate court
6. Repeat Infringers
We maintain a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers. Reselling, rebroadcasting or redistributing content received through our service is prohibited under our Terms & Conditions and will result in termination without refund.
7. False Or Abusive Notices
Submitting a knowingly false notice of infringement may expose you to liability for damages, including costs and legal fees, under applicable law. Please ensure your notice is accurate before sending it.
8. Trademarks
Channel names, network logos, programme titles and other third-party trademarks that appear on our website belong to their respective owners and are used for identification and descriptive purposes only. Their appearance does not imply any endorsement of, affiliation with, or sponsorship by Hulux TV.
If you are a trademark owner with a concern about how your mark appears on our site, contact our designated agent above and we will review it.
9. Contact
Copyright or trademark concern?
Designated agent: [COPYRIGHT EMAIL]
Postal: [FULL BUSINESS ADDRESS]
We acknowledge valid notices within [2] business days.