Terms & Conditions

1. Agreement To These Terms

These Terms & Conditions ("Terms") form a binding agreement between you and [LEGAL ENTITY NAME], operating as Hulux TV ("we", "us", "our"), governing your use of huluxtv.com and any subscription you purchase from us.

By placing an order, using a free trial, or accessing the service, you accept these Terms. If you do not agree with them, do not use the service.

2. What Hulux TV Provides

Hulux TV provides a subscription to an internet television (IPTV) streaming service, delivering live channels and on-demand content over your internet connection to a compatible device of your choosing.

We provide the streaming service and customer support. We do not provide the internet connection, the hardware, or the third-party player applications you may use to access the service.

3. Eligibility

You must be at least 18 years old and legally able to enter a contract to subscribe. By ordering, you confirm that you meet these requirements and that the information you provide is accurate.

4. Subscriptions And Activation

We offer subscription terms of 1, 3, 6 and 12 months, with a chosen number of simultaneous connections (screens). Your plan permits the number of simultaneous streams you purchased — not unlimited devices.

Subscriptions are activated within 30 minutes to 1 hour of confirmed payment in normal circumstances. Your access credentials are sent to the email address you provide, so please ensure it is correct and check your spam folder.

Subscriptions do not auto-renew unless expressly stated at checkout. When your term ends, access stops until you purchase a new term.

5. Pricing And Payment

Prices are displayed on our website in US dollars (USD) and are shown before you confirm your order. Where you pay by Interac e-Transfer, the equivalent amount in Canadian dollars (CAD) is calculated at the exchange rate shown at checkout.

We accept Visa, Mastercard, American Express, debit cards, PayPal and Interac e-Transfer. Card payments are processed by our payment provider over an encrypted connection; we do not store your card details.

You are responsible for any bank fees, currency conversion charges, or taxes that may apply on your side. Orders reserved pending payment expire after 24 hours.

6. Free Trial

We may offer a free trial so you can test the service before paying. Trials are provided one per household, at our discretion, and may be limited in duration. We may decline or end a trial where we reasonably suspect abuse (for example, repeated trial requests from the same person).

7. Refunds And Cancellation

We offer a [14]-day money-back guarantee on new paid subscriptions, subject to the conditions set out in our Refund Policy, which forms part of these Terms.

8. Acceptable Use

You agree not to:

• Resell, sublicense, rent or redistribute your subscription or credentials
• Share your credentials outside your household, or exceed your purchased number of simultaneous streams
• Rebroadcast, publicly perform, record or redistribute any content received through the service
• Use the service for any unlawful purpose, or in breach of any applicable law
• Attempt to reverse engineer, scrape, overload, or interfere with our servers or infrastructure
• Use automated systems to access the service in a way that degrades it for other users

Breach of this section may result in immediate suspension or termination without refund.

9. Account Security And Sharing

You are responsible for keeping your credentials confidential and for all activity under your account. Tell us immediately at [SUPPORT EMAIL] if you believe your credentials have been compromised.

Your subscription is for personal, household use. Credentials detected in use across multiple unrelated locations, or beyond your purchased simultaneous-stream limit, may be suspended.

10. Service Availability

We aim for continuous availability, but we do not guarantee uninterrupted or error-free service. Streaming quality depends significantly on factors outside our control, including your internet speed, your home network, your device, and your internet service provider.

We may carry out maintenance, which may cause temporary interruption. Channel line-ups and on-demand libraries may change over time without notice, as availability of content changes.

11. Third-Party Devices And Apps

Our service can be used with third-party applications and hardware (for example, Smart TV apps, Amazon Firestick, Android boxes, Apple TV, MAG boxes). We do not own, control, or warrant those products. Any charge made by a third-party app developer or hardware seller is separate from your subscription with us and is not refundable by us.

12. Intellectual Property And Content

All trademarks, logos, website design and materials on huluxtv.com are our property or used with permission, and may not be copied without our written consent.

Channel names, programme titles and third-party trademarks referenced on our site belong to their respective owners and are used for identification purposes only. Their appearance does not imply endorsement of, or affiliation with, Hulux TV.

If you believe material accessible through our service infringes your rights, contact us at [SUPPORT EMAIL] with details and we will review it promptly.

13. Suspension And Termination

We may suspend or terminate your access, with or without notice, if you breach these Terms, if we reasonably suspect fraud or chargeback abuse, or if required by law. Where termination is due to your breach, no refund is due.

You may stop using the service at any time. See the Refund Policy for whether a refund applies.

14. Disclaimers

To the fullest extent permitted by law, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the service will meet your requirements, that any specific channel or programme will remain available, or that the service will be uninterrupted, timely, secure or error-free.

15. Limitation Of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, data, or goodwill, arising from your use of — or inability to use — the service.

Our total aggregate liability to you for any claim arising out of these Terms or the service is limited to the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded — including, in Canada, rights under applicable consumer protection legislation, and in the United States, any non-waivable statutory rights.

16. Changes To The Service And Terms

We may modify the service or these Terms at any time. The "last updated" date at the top reflects the current version. Where changes are material, we will make reasonable efforts to notify you. Continued use after changes take effect means you accept the revised Terms.

17. Governing Law And Disputes

These Terms are governed by the laws of [JURISDICTION — e.g. the Province of Quebec, Canada], without regard to conflict-of-law principles. Any dispute will be subject to the exclusive jurisdiction of the courts of [JURISDICTION].

Before starting any formal proceedings, you agree to contact us first so we can try to resolve the matter directly — most issues are settled within a day by email.

18. Contact